FAQ

FAQ

General Information

General Information

What is TEMA WORLD?

Is it open every day? What are the opening and closing hours?

Is the entrance fee charged?

How do I get there?

Where can I follow the event calendar?

Tickets & Admission

Tickets & Admission

Can I learn about the ticket prices? How can I buy a ticket?

Is there a fee for children aged 0–3?

Is my child allowed to enter without an adult?

Is there a discount ticket?

Can I bring my pet?

How can I stay informed about new campaigns and discounts?

What are the benefits of the mobile app?

How can I check the remaining credit amount on my POPTOPUS Card?

Can I load credit onto my POPTOPUS card online?

Can I transfer my POPTOPUS card to another person?

Entertainment and Activities

Entertainment and Activities

Are there special event spaces I can rent for birthdays?

How long do children typically spend at TEMA WORLD?

Are there age restrictions for the entertainment units?

What kind of clothes should I choose for the children when coming?

Are the outdoor equipment affected by adverse weather conditions?

Are all the playgrounds located outdoors?

Can you provide information about playgrounds? Which age groups are suitable?

Are there any activities or attractions for adults?

Is there a playground indoors?

Food and Drink

Food and Drink

Which cafes and restaurants are there?

What can I eat?

Can I bring food and drinks from outside?

Shopping and Services

Shopping and Services

What brands and stores are there?

Parking

Parking

Do you have parking services? Is it paid?

What is the parking capacity? Is there a valet service?

Security, Health, and Others

Security, Health, and Others

I lost or dropped something. Who should I contact?

Are there personnel responsible for user safety in entertainment equipment?

Is there a doctor, a health team, and a first aid station inside?

Where can I write for wishes, suggestions, and complaints?

Is there a baby care room?

Do you have a stroller rental service?

Are there locker boxes?

Do you have special services for individuals with disabilities?

Is it suitable for disabled children?

Is there accommodation available?

Is there a mosque?

Business and Rental

Business and Rental

How can I apply for a job?

How can I get information about exhibition areas and rental conditions?

TEMA WORLD

Atakent Mah. 243.SK. NO:28 Küçükçekmece / Istanbul

Copyright © 2026 Tema World. All rights reserved.

TEMA WORLD

Atakent Mah. 243.SK. NO:28 Küçükçekmece / Istanbul

Copyright © 2026 Tema World. All rights reserved.